Issue with Messenger?

13 replies · 2701 views

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#1

Anyone else having trouble accessing your messenger mail box by hovering over the envelop icon and clicking it only for it not to load preview messages or delayed messages?

As a note you can access the messenger mail box by right clicking the icon and opening it as a new page.

The Inner Sexiness's avatar
The Inner Sexiness
Posts: 50066
#2

^ I had the same issue 2 months ago. Did this occur after you updated your board preferences?

I was able to view it on my iPod but not on my computer. I am not sure how the problem got resolved--whether MD fixed it or I finally shutdown my computer, unplugged everything for 2 mins, replugged and restart.

You might want to do try the latter and see what happens

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#3

^ I changed no preferences that I know of it just started today when I logged on out of nowhere. But usually restarting programs or the computer might clear it up, I shall update you on that as I do so

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#4

-UPDATE-

Still having that issue Pinky even with a restart and with both IE & Firefox. Not sure what it is here

Dont you know im loco's avatar
Dont you know im loco
Posts: 11003
#5

you try clearing cache? Working OK for me.

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#6

^ Yep, still the same issue persisting here.

The Inner Sexiness's avatar
The Inner Sexiness
Posts: 50066
#7

^ Quick question: you are only having this issue with your Messenger and not your Notifications, correct?

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#8

^ Yes, it’s just the whole preview load when I click on the envelop icon no longer works. I still get a notification when a message is received but when I click on the envelop icon the list won't load, I simply just right click it to get into my mailbox via a new page

The Inner Sexiness's avatar
The Inner Sexiness
Posts: 50066
#9

^ I just checked your account on both my laptop and my iPod. I couldn't find anything in your notification settings but there is definitely a bug or a glitch somewhere. It is as if the system tries to load the previews but gives up & stops

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#10

^ Exactly! It just came out of nowhere a few days back

Dont you know im loco's avatar
Dont you know im loco
Posts: 11003
#11

I cleared the cache on the sever, can you try again?

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#12

^ Same issue here still

Maybe its just me?

The Inner Sexiness's avatar
The Inner Sexiness
Posts: 50066
#13

^ I had the same problem 2 months ago. I can't remember how it got resolved.

We will keep on troubleshooting. We will get it fixed eventually!

Niffler!!!'s avatar
Niffler!!!
Posts: 41187
#14

Not to be a pain in the ass but the problem still persists here.