No longer receiving notifications

2

2048

Posts: 5

#1

Hi,

i noticed that I stopped receiving notifications for the threads I follow. I checked my settings and they seem to be in order - is there some way to fix this?

thank you,

Dont you know im loco

Posts: 11003

#2

21 hours ago, 2048 said:

Hi,

i noticed that I stopped receiving notifications for the threads I follow. I checked my settings and they seem to be in order - is there some way to fix this?

thank you,

Can you please post a screenshot of this page?

https://www.bellazon.com/main/notifications/options/

2

2048

Posts: 5

#3

Dont you know im loco

Posts: 11003

#4

19 hours ago, 2048 said:

So I took a look and it looks like you may have added us as spam? Maybe you can try whitelisting the BellazonForum@bellazon.com and see if that makes a difference?

Event Details

reason

554 5.7.1 [internal] recipient address was suppressed due to customer policy

template_version

0

friendly_from

BellazonForum@bellazon.com

subject

Megan Williams

ip_pool

shared

sending_domain

bellazon.com

rcpt_tags

type

bounce

num_retries

0

bounce_class

25

raw_rcpt_to

g*********@gmail.com

msg_from

msprvs1=18025k8hAwHqS=bounces-41555@bounces.bellazon.com

recv_method

esmtp

rcpt_to

g*******@gmail.com

transmission_id

13058112555894686

rcpt_meta

message_id

00006554cb5c36f546a9

initial_pixel

true

recipient_domain

gmail.com

event_id

13058112604969063

routing_domain

gmail.com

sending_ip

52.26.188.119

raw_reason

554 5.7.1 [internal] recipient address was suppressed due to customer policy

error_code

554

template_id

smtp_13058112555894686

customer_id

41555

injection_time

2019-05-02T20:34:45.000Z

msg_size

13603

timestamp

2019-05-02T20:34:46.000Z

Nebuchadnezzar

Posts: 1763

#5

My Custom Activity Streams doesn't work!